Business Intelligence Blog from arcplan
15Aug/110

arcplan Customer BI Best Practices: Spotlight on Hailo-Werk

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It's time to introduce you to another one of our customers' best practice BI solutions, created of course with arcplan software. Today we're putting the spotlight on Hailo-Werk, a leading manufacturer or ladders, safety equipment and waste bins that are sold in more than 60 countries around the world to DIY enthusiasts and trade professionals.

What is Hailo doing with arcplan Enterprise that makes their solution one to emulate?

1) Employees have access to company data through a web browser – making it widely available without the need to have specific software installed.

Hailo's employees in virtually every department, including management, controlling, sales and marketing, have access to the data that helps them make better decisions. Deploying their arcplan solution in a web browser makes it possible for the team to have unprecedented access to information whenever they need it. And it allows the company to easily deploy their arcplan applications on mobile devices in the future.

2) Ad-hoc reporting is easy enough for employees at all levels to do without IT.

Software that's easy to use is likely to be more widely adopted than software that's cumbersome to learn and operate. Hailo's users need to be able to segment their data from Oracle Essbase and IBM DB2 without heavy programming. arcplan's Web Pivoting ("ad-hoc reporting in a browser") is fully drag-and-drop enabled, which makes it appropriate for regular business users who need to create reports on the fly – without help from IT. One popular request from Hailo's users is how well a particular product is selling in a specific region at any point in time; another is what color product sells best to a specific target group. The answers are easy to find with just a few clicks in arcplan, which pulls together financial and sales information on one screen.

3) Employees use their BI system to auto-generate estimates, saving them time and ensuring price accuracy.

Have you ever met a sales person who enjoys putting together estimates? Hailo employees use arcplan Enterprise to do the heavy lifting for them. The system calculates price suggestions based on customer and product codes. If the user decides to accept the suggested price, the system generates an offer letter with the appropriate pictures in MS Word. This fully automated process brings huge time savings and is a non-traditional use of a BI system, but incredibly valuable to Hailo. The use of their arcplan-enabled estimates has also brought an unexpected benefit – it's now easy to track planned prices vs. actual costs, ensuring that the company is charging enough to make a profit.

For a more in-depth look at why we think Hailo is a best practice customer, check out this case study [PDF] – no registration required.

Markus Gisske

About Markus Gisske

I'm a Senior Marketing Manager at arcplan. I've been at the company for almost 10 years and work out of the Langenfeld, Germany office.
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