Business Intelligence Blog from arcplan
10Oct/131

arc|twenty Recap: Our 20th Anniversary User & Partner Conference

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20 cakeThings are starting to get back to normal after last week’s landmark arc|twenty conference in Düsseldorf, Germany. I can finally catch my breath and think back on the awesome event we just held and all the customers and partners we learned from.

We normally call our annual conference arc|planet, but with it being arcplan’s 20th anniversary we decided to mix it up a bit and call it arc|twenty. On October 1st and 2nd, we hosted 250 international participants at the Hyatt Regency Düsseldorf, where everyone gathered for “Information & Celebration” – an apt theme this year as we soaked up information from BI industry experts as much as we celebrated our birthday and the launch of our newest platform release, arcplan 8.

Keynotes and Customer Presentations

Paul Warren from Mars kicked things off on Day 1. He covered the challenges Mars faced when trying to provide centralized, flexible reporting on their complex infrastructure, and how arcplan helped solve the problem.

Hoelscher_Keynote_smOur CEO Roland Hölscher then gave a keynote called “Driving Business Analytics – Past, Present, Future,” a look back at BI 20 years ago when arcplan was founded as a bridge between IT and business leaders. From my perspective, seeing arcplan’s original product “inSight” on a floppy disk was pretty mind-blowing. He covered our history of innovation and really surprised some of the attendees who didn’t know that way back in 1994, arcplan was the first vendor to offer real-time access to many data sources and the first vendor with a visual designer for creating reports and other BI content.

Our CTO Hans Peter Wolff gave everyone an exclusive look at the new features of arcplan 8, particularly Responsive Design with HTML5, or what we call DORA (Design Once, Run Anywhere). He was followed over the next 2 days by more than 30 top-notch presentations by business intelligence experts, arcplan customers and partners, and the arcplan development team. A few highlights included…

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8Aug/130

Business Intelligence Value for Retailers

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bi-retailHow BI facilitates a decision-making process that saves millions

At the core of every business decision is the desire to drive value for the company – whether that’s increased sales, higher margins, elevated profits, or return on investment. Decision makers should use all the resources at their disposal to drive this value, including their business intelligence software, which may include guided analytics (i.e. dashboards), ad-hoc analysis and collaboration capabilities that contribute to informed decision-making. Today I’ll explore how BI software facilitates decisions in a retail scenario. But this article isn’t just for retailers – anyone can extrapolate this information to their business to see how BI can provide concrete ROI.

arcplan serves a number of customers in the retail industry, including two of the largest grocery chains in the United States. Retailers are well-known for the small net revenue margins – on average, 3% across the globe for all types of retailers – which pose significant challenges on process controls and efficiency in supply chain decisions. One of the key areas of interest for all retailers, especially grocery chains, is the reduction of shrink – the loss of inventory due to product spoilage, waste, theft and other causes. It’s estimated to account for 2-3% of overall sales. Perishable shrink even goes up to 5% within a typical grocery chain. So for one of our customers, whose revenue reached $6.25 billion in 2012, a reduction in shrink of just 0.1% means $6.2 million to their bottom line.

So a simple question that would catalyze a decision-making process at this grocery chain might be: How can BI help reduce my shrink by 0.1% while balancing availability of goods and customer satisfaction? They would want to meet high customer expectations without over-ordering, which leads to shrink through spoilage.

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