I am sitting on a train to Düsseldorf on my way back from Paris, where I presented an update of what we are doing at arcplan to a mixed audience of customers and prospects. Part of my presentation included the usual content of company and product development updates. The outlook included a preview of our next release, code named Xenon, in the context of what is happening in businesses these days. One of the key topics was the explosive appearance of mobile devices and the challenges this poses to organizations – different form factors and operating systems, security issues, and expectations from a user community that is educated by the private consumption of applications on these devices (bringing an expectation of usability to the business environment). Of course, I introduced our first-ever approach in the business intelligence world to solve the dilemma of catering to this ever-increasing diversity of different device types and form factors as DORA: Develop Once, Run Anywhere. This is accomplished by responsive design for business intelligence and analytics applications. The audience was clearly impressed as was our customer advisory board in a similar session last week.
However, this blog article is not about how to develop and deploy analytic content effectively in this new world; it’s about the business value BI solutions create.
This year we were positioned by Gartner in their annual Magic Quadrant for Business Intelligence Platforms. Although the Gartner analysts expressed strong appreciation for our capabilities (and commented accordingly in the strengths and cautions section of the report), we are positioned at the lower end of the niche vendor section. We were told this is partially due to self-service analytics and data discovery playing a strong role in this year’s Quadrant as this represents advanced BI. Really?
As speculation about Apple’s iWatch grows – will it be a snap bracelet? will it replace the iPhone? – it got me thinking about a watch (of all things) supporting the vision of real-time analytics. What sounds stupid at first (the notion of an old-fashioned personal device, around for 5 centuries with little to no innovation over such a long period, inspiring a 21st century topic such as real-time analytics) has some merits if you think about it twice.
First off, wearable computing devices are real business. According to tech analyst Juniper Research, the next-gen wearable devices market, including smart glasses, will be worth more than $1.5 billion by 2014, up from just $800 million this year.
While the majority of those devices are sold in the context of fitness and healthcare scenarios, there is applicability in modern enterprises. In fact any business process that can benefit from real-time analytics can leverage computing devices that are “at hand” and travel with us easily.
So what business processes can benefit from real-time analytics?