Dashboards are the most tangible deliverable from business intelligence providers. Not everyone can fathom what “guided analytics” are, or how collaboration capabilities can help their business, but dashboards make sense to people. They’re still a hot trend, even in 2014, and getting hotter as mobile BI – which usually takes the form of mobile dashboards – becomes more prevalent. Companies of every size want dashboards and decision makers at every level need them to stay on top of their key metrics. But what are the business trends that will influence dashboard purchases in 2014? Let’s look at the top 5:
1) Business users will drive dashboard deployments
Line of business users will play a more dominant role in evaluating and selecting dashboard software while IT departments will play a diminishing role in 2014. Traditionally, IT-chosen platforms are highly governed and provide trickles of information that seldom keep up with the demands of the business. By contrast, business-led dashboard projects have different requirements including self-service capabilities, direct access to data and short implementation timelines.
2) Full-service self-service…
Has your business intelligence software under-delivered on value? I don’t only mean the ROI of your BI – I also mean simply how valuable BI is to your organization. Is its use engrained in your company culture? If it’s not, you’re in the majority. By some estimates, 80% of corporate data isn’t accessed by BI users. How important to your culture can BI be if it’s only touching 20% of your data? But this isn’t an article about big data or social data – this is an article about changes you can make this year to improve how valuable BI is to your company, to increase the number of users who rely on it, and to make it essential to your everyday operations. You’ve likely paid between $100,000 and $1,000,000 for your BI system – why not squeeze every last drop of value out of it?
1) Pump customer data into your analysis
Is there a company in the world who can say “We have access to all the data we need about our customers”? A 360 degree view of customers is something every company seems to be chasing. Though it might seem like an elusive goal, you can take the first steps by integrating data from your CRM, accounting and customer support systems into your BI dashboards and reports to enable analysis of customer growth, profitability, and lifetime value. Understanding these KPIs can help you spot trends, identify opportunities to cross-sell, up-sell or simply target them more effectively. Your BI platform likely connects data from multiple sources, so why not take advantage of this inherent value by getting your platform to assemble the necessary data for you so you don’t waste time manually integrating data from all these different systems. It might not be quick to incorporate customer analytics into your BI initiative, but more companies are finding it essential to the continued value of their business intelligence and the success of their company.
Learn more about customer analytics in our blog series, which starts here.
2) Set up alerts and delivery
These days, everyone’s talking about business agility. Wikipedia defines it as the ability of a business to adapt rapidly and cost-efficiently in response to changes in the business environment. Leading organizations realize that in a volatile business environment, the capacity to be agile determines whether the company will be able to survive and thrive in the market. Cloud computing has become a major driver of business agility, enabling IT resources to be scaled up or down in an automated way at a moment’s notice in response to internal or external requirements and to save money when resources aren’t in demand. Business intelligence is also a driver of business agility, giving decision-makers massive insight into company data and the ability to quickly make predictions and decisions that influence performance.
The combination of these technologies in the form of cloud BI is becoming quite popular. A survey from TechTarget in 2013 revealed that one-third of companies have cloud components in their BI program. The companies adopting cloud BI are driven by 4 things: reduced cost, flexibility, speed of implementation, and reduced maintenance of hardware/software. Let’s examine these drivers in more detail:
1. Reduced Cost
While many hosted BI solutions offer cloud BI licensing as an option, many cloud BI solutions are SaaS (software as a service) solutions – applications that are hosted outside of your company and accessed by users via the internet…
Modern websites and applications must work well for both end users and developers; they need to keep users happily engaged on their preferred device while maintaining the sanity of developers working behind the scenes. Responsive Design is an approach to web development that caters to both groups. The idea is to present the same content regardless of the device type, but the layout “responds” to the device “asking” for the content. In the business intelligence world, it means a master app can be designed one time, then slightly reconfigured for each device with very little effort – no copy and no separate app. Users get an optimized experience that keeps them coming back.*
Responsive Design is gaining traction with many organizations today due to the rapidly growing number of people who depend on mobile devices for access to business information. Mobile users cite benefits like increased efficiency and productivity, improved communication, and streamlined business processes, and 85% of IT managers agree that mobile devices make their company more efficient. Getting on the Responsive Design bandwagon is the way to ensure that your business apps meet your employees’ needs while maximizing the use of your IT team’s time.
Whether you decide to responsively design your website or your business applications – and in many cases, internal business applications are websites, including web-based mobile BI apps for business intelligence dashboards and reports – here are some of the benefits of a Responsive Design approach for users and developers…
Financial Transparency – Architecting Success
Recorded Date: December 10, 2013
Duration: 45 min.
Presenters: Dwight deVera, arcplan Senior VP of Solutions Delivery; Jeff Lovett, Teradata VP, Finance & Performance Management
About this webinar:
Too many finance organizations manage their data using people, processes, and systems that are separated from the rest of the organization. This walled-off ecosystem requests data from other areas of the company and produces its own analytics often with different definitions of the same metric e.g. (Revenue, Margin) that conflict with those of line managers. With the ever increasing pace of change in the business this siloed, duplicative approach to financial analytics cannot deliver a transparent, integrated view that serves both finance and operations. Defining a simple architecture optimizes data management and makes it easy to visualize joint opportunities across both organizations.
- Leveraging insight into financial results, drivers and KPIs to provide visualized, actionable views of financial performance
- Telling the integrated contextual story of a company’s operations through common views and analysis
- Ending reliance on averages for more accurate, behavioral measures of customer or product profitability
- Utilizing the next generation of analytical techniques to unearth trends and predict organizational performance