Sounds provocative coming from a BI vendor, right?
arcplan is celebrating its 20th anniversary this year, so it’s safe to say we’ve seen it all. We’ve competed for business against every mega vendor and every niche BI vendor out there and we’ve seen companies get burned by vendors who promise more than they can deliver. Of course it hurts to lose a deal, but since our passion is helping companies get better insights and make better decisions, it’s doubly awful to see companies get duped.
So what can you do to ensure you’ll get what’s promised from BI vendor?
1) Ask questions.
The evaluation process is your time to ask questions of the BI vendors on your shortlist. You’ll be able to do this on discovery calls and during demos, and of course if you choose to go through an RFP process, you can demand answers to every esoteric question you can dream of.
Ask about the requirements specific to your business processes. Initial questions we’ve been asked include:
- Does arcplan allow export to Excel? (Yes, users can export to Excel as well as PowerPoint and PDF. With our Excel add-in, users can also work in Excel while remaining connected to the data source.)
- Does arcplan offer write-back? (Yes, write-back is standard and is based on the security rights you’ve set up in your systems.)
- How easy is it to learn arcplan? (Like any product there’s a learning curve, but arcplan is intuitive for users and simple for developers with our drag-and-drop, programming-free interface.)
Here are some additional questions to consider asking…