This article wraps up our series on supply chain quality management. Thanks for sticking with us while we explored the need for measuring supplier performance, how to implement a system to track it, and sample metrics to start the process. Today, we’re presenting a success story from our client, Graham Packaging.
Pennsylvania-based Graham Packaging Company manufactures more than 20 billion blow-molded containers annually from 81 plants in 16 countries, generating more than $2 billion in annual sales. The company uses hundreds of vendors in order to support its distributed production facilities and foster competition among vendors. However, in order to maintain high quality standards, Graham Packaging needed a consistent way for the plant managers and the Global Supplier Quality team to collectively drive performance.
The company’s Supplier Quality team worked closely with IT to implement an arcplan-powered Supplier Quality Dashboard and Scorecard that saved millions and vastly improved supplier performance.