Companies that strive to grow and thrive rely on the insight gleaned from their business intelligence system. But when international growth is on the agenda, some businesses forget to prime their BI system for that change. At arcplan there are plenty of experts in this area since so many of our customers are multi-national companies, so we put together this list of items to prepare your international BI deployment for success. With Gartner’s 2012 global survey of CIOs revealing that business intelligence/analytics is their top-ranked technology priority this year, this list is more important than ever to guarantee that your BI system serves users worldwide.
1) Multi-Language Support
BI systems that will be used by employees in more than one country must be multilingual. While users in the U.S. see English or Spanish, users in Germany must have the option to display the system in German. Even better, the system should be able to identify a user’s language via the operating system settings and display their native language automatically. This first point is critical to the success of your system worldwide. If a business intelligence solution hinders useage due to something as simple as language support, it will never take off. Some configuration may be required, but this extra effort will always be worth it.
2) Multi-Currency Support
Any BI system deployed globally must be able to handle multiple currencies and should default to the users’ local currency. In Mexico, users should see all values displayed as pesos; in Canada, users should see values in Canadian dollars – always with the option to convert to U.S. dollars, euros, or any other currency the company uses. Paramount here is also the ability for the BI solution to display local decimal style, i.e. commas vs. periods. In the U.S., decimals are notated with periods (2.45), whereas most of Europe uses decimal commas (2,45). Your business intelligence should comply automatically.
3) Point-of-View Settings