Business Intelligence Blog from arcplan

Next-Generation Business Intelligence: Search & Collaboration


It’s our belief at arcplan that next-generation BI tools should incorporate Web 2.0 functionality – the ability to search, rate, tag, and comment on information; things that we’re used to from social media sites and e-commerce sites like Aren’t you used to checking a product’s ratings before making a purchase? Why should BI be any different?

Specifically what I mean is that users should have the ability (1) to find the information they need to do their jobs more effectively and (2) to make their feelings known about BI reports, dashboards, and other business information (like data stored on SharePoint or email systems that may be relevant to decision-making). If the best information rises to the top, users begin to rely on only the best reports and admins can delete old information that isn’t useful anymore.

This is why we developed arcplan Engage. We’re in the “first customer shipment” phase of its release right now, but pretty soon, it will be widely available and will change the way BI is thought of and accessed at many of our customers’ organizations. It’s all about empowering end users, making business information more pervasive and accessible to the large majority of business users, and ensuring that their organizations perform better.

More and more, we’re going to see BI systems that have been designed with the regular business user in mind, not just BI experts or power users. That’s what arcplan Engage is all about. Take a look at this short video about it and tell us your thoughts!


The Future of BI: Power to the End User


A company can throw millions behind a large-scale BI project and it may still fail. Of course there are a multitude of reasons why projects don’t succeed, but one important point cannot be underscored enough: data is useless unless it’s put into the right hands in the right manner.

Empowering your end users is critical to the success of your BI project, whether that’s empowering them to do more analysis by removing tedious manual work (automating tasks that used to be done with Excel spreadsheets), or empowering them through the newest trend: incorporating Web 2.0 functionality into BI solutions.

As arcplan sees it, this new trend is all about making BI more pervasive, engaging, and collaborative in order to facilitate end user decision-making, all in the hopes of helping organizations perform better. The power really is in the end users’ hands; BI solutions providers are designing with them in mind, taking their internet savvy and preferences into account in their latest product innovations.

Continue reading this post >>