Business Intelligence Blog from arcplan

An Ode to Openness in Collaborative BI


2011 brought tons of news and speculation about the rise of mobile BI, which has given way to actual deployments in 2012 (an estimated 22% of companies using BI this year plan to implement mobile BI in 2012[1]). 2012 will bring news of the next wave: Collaborative BI, with an estimated 15% of BI applications to include collaborative aspects by 2013, according to Gartner[2]. I expect that number to be even higher as companies see the value of collaborative BI throughout this year and knowledge workers start clamoring for greater access to information to improve their decision making.

I’ve pondered the impact of Collaborative BI before, but lately I’ve noticed that one aspect often left out of the conversation – open access to all BI content within an organization. Many analysts have been talking about various vendors’ Collaborative BI platforms and accepting their silo’d approach, but I believe the silo story isn’t healthy. Restricting content to one vendor’s BI reports and dashboards goes against everything that collaboration is about. To make the best decisions possible, employees require access to any and all data that can help them, regardless of whether it’s housed in arcplan or a competitor’s BI product, or even unstructured content like an e-mail or a document on an internal SharePoint portal.

Going further, user-contributed content has to be part of the “openness” mix. This means that IT has to loosen the grip on what is considered relevant BI content and allow users themselves to enrich the collaboration database with reports from the Web – like a lead dashboard for example.

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