Langenfeld, Germany / Wayne, PA, USA – November 14, 2013 – International business intelligence (BI) and planning software provider arcplan has once again achieved tremendous results in The BI Survey 13, an annual market study commissioned by the Business Application Research Center (BARC). In the world's largest independent survey of BI users, the company took top honors in many categories, including Mobile BI in the peer group 'Performance Management Vendors' and Self-Service in 'Enterprise Reporting.' Product Satisfaction was highest in the Dashboard, Performance Management and Enterprise Reporting peer groups and arcplan was also the top ranked Dashboard and Performance Management vendor in Investment. As a result, arcplan beat out providers like Information Builders, MicroStrategy (Nasdaq: MSTR), Board, and Infor in these categories. In addition, arcplan retained its leading position as the most widely deployed third-party BI frontend for SAP BW (NYSE: SAP) for the ninth consecutive year, as well as for Oracle Essbase (Nasdaq: ORCL) and IBM Cognos TM1 (NYSE: IBM) for the fourth time in a row.
In this year's BI Survey, roughly 3,000 users rated 30 different BI products, which were assigned to peer groups – groups of products that have similar functions – for comparison purposes. arcplan was placed in the Enterprise Reporting, Dashboard, and – for the first time – Performance Management peer groups. Users themselves named arcplan the top BI provider in the following categories:
Mobile BI: arcplan secured the top spot for Mobile BI in the Performance Management peer group. BARC noted that arcplan has consistently placed its development focus on mobile use and making it possible for users to have device-independent access to their BI content.
The new release, arcplan 8, scores points for its unique design concept called Design Once, Run Anywhere (DORA). According to arcplan DORA utilizes Responsive Design and is the most efficient method to solve the "screen size dilemma" - something all organizations are facing as they struggle to develop applications that are easily portable from desktops to smartphones and tablets. arcplan 8 enables customers to quickly, easily and cost-effectively implement reporting and planning solutions for any end device and any operating system.
Investment: arcplan customers benefit from a fast and efficient product launch, investment security and predictable fees for implementation processes. Such advantages had a noticeable impact on the ratings: in the Investment category of the Dashboard and Performance Management vendors peer groups, arcplan was able to surpass competitors including MicroStrategy, Board and Tableau.
Self-Service: Being the #1 Enterprise Reporting and #2 Dashboard vendor in this category confirms arcplan's persistent efforts to provide users with a high degree of self-service. The demand for more flexible and user-friendly reporting was met with investments in a dedicated self-service analysis tool, arcplan Spotlight.
Business Achievement: arcplan emerged as the top provider in terms of Business Achievement in both the Enterprise Reporting and the Performance Management peer groups, meaning it helps customers achieve their business goals better than other vendors in these peer groups. This is attributable to arcplan's flexibility in allowing customers to create BI applications that meet all users’ requirements without compromise.
Competitive Win Rate: arcplan's outstanding ranking in this category is, according to BARC, a result of the platform's flexibility to adapt to different requirements in competitive situations and its ability to translate business requirements into solid applications. Even for large-scale projects where companies usually select bigger providers, arcplan consistently wins deals due to its multifaceted product functionality.
Customer Satisfaction: Over the past 20 years, arcplan has established itself in the market as a secure investment and a reliable BI provider with a wealth of experience, a mature product line, comprehensive industry knowledge and a global network of partners. These advantages are reflected in the #1 ranking for Customer Satisfaction.
Excellent frontend expertise: The BI Survey has been conducted for more than a decade, and arcplan has always been a favorite frontend to OLAP data sources. For the ninth time in a row, arcplan emerged as the #1 third-party frontend to SAP BW. The company offers seamless access not only to this database but also to the newer in-memory solution SAP HANA. arcplan is also the favorite product among Oracle Essbase users: 37 percent named arcplan their preferred BI and CPM frontend solution. And for the fourth time running, IBM Cognos TM1 users chose frontend alternatives from arcplan above other third-party solutions.
"The fact that we were able to defend our top spot as the leading third-party provider of multidimensional databases in 2013 shows that we are meeting the requirements of our customers in an optimal way," said Roland Hölscher, arcplan’s CEO. "We're also very pleased with our positive ratings for mobile BI; with arcplan 8 we've made device-independent BI a reality. It is fantastic to see our customers appreciate our efforts to always provide innovative and flexible tools."
More information about the BARC Report is available at www.bi-survey.com.
arcplan is a leader in innovative Business Intelligence, Dashboard, Corporate Performance and Planning software solutions for desktop and mobile use. Since 1993, arcplan has enabled more than 3,200 customers worldwide to leverage their existing infrastructure for better decision making. Empowering all users to connect and collaborate with relevant information is crucial for improving business performance. With arcplan – it simply works.
arcplan's flagship product arcplan Enterprise® was rated the #1 3rd party tool for SAP BW, Oracle Essbase, and IBM Cognos TM1 in The BI Survey 13 (2013).
Download an analysis of arcplan's #1 rankings here [PDF].
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