Two Decades of Customer Experience
Just over a year ago, Leifheit AG set up a company-wide management information system with the help of the IT consultancy firm antares. The chosen analytical business intelligence platform was based on CIM-OLAP software running on arcplan Enterprise. Users from Sales, Finance and Management can now benefit from this application which:
“The various analysis options in the application provide a better picture of trends for individual customers across the group, the range of brands and the turnover. With detailed knowledge of your own market, trends can quickly be identified and profitable business developments can be planned precisely.”
Waldemar Grund, IT Project Manager
Starting point – inconsistent data sources, considerable administration costs
Data for reporting results was not stored centrally in a database. Following the comparison of local data management by employees and by the system at head office, the company realized that reported information was not always consistent. Managers did not trust the data. In addition to this, the double data management required considerable administrative efforts.
Areas of application – strategic and operational
Controlling and Management in the Sales and Marketing departments use the arcplan solution to produce standard reports and also for the standard evaluation of sales and turnover.
Benefits – efficient, flexible, accurate
Leifheit AG, antares Informations Systeme GmbH and arcplan
In collaboration with BI consultancy department at antares Informations Systeme, Leifheit AG implemented its Group-wide, web-based management information system. Both partners based the reporting and analysis solution on arcplan Enterprise, the analytical business intelligence platform by arcplan.
"antares Information Systeme was the right partner for us. The solution based on arcplan Enterprise emerged as the clear winner from our evaluation matrix and the prototype with which we were already familiar also faired well in our test figures," project manager Waldemar Grund explains the choice. "Moreover, the project was carried out very smoothly and three days after the software was implemented, key users could already work with the application."
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