Two Decades of Customer Experience

3,200 customers globally -
a solid foundation

When everybody knows the score,
performance improves

Analytics solution provides DEKRA with up-to-date, relevant information for analysis and planning

Over a hundred subsidiaries and joint ventures operate under the umbrella of the company, which was founded in 1925. The companies are linked to DEKRA AG in four business units. 15,000 co-workers achieved sales of approximately 1.2 billion euros in 2005. The wide range of services offered by DEKRA include, among other things, vehicle checks, damage reports, industrial examining services, contract work, training and further training, and certifications and material checks. The organization needed an analysis and planning solution that would enable

sales, order, gross margin, cost center and cost unit analyses,
sales planning capture,
flexible, individualized reports,
up-to-date analyses, and
Web-based access.

"With its flexibility, arcplan’s analytics application provides DEKRA controllers, call center managers and decentralized organizational unit management with an effective option for rapidly highlighting errors with up-to-date analyses and comparisons. managers are also able to swiftly intervene and take corrective action on changes or emerging market trends."
Thomas Gehring, Accounting Systems Manager

The solution based on arcplan Enterprise provides the company with